privacy policy
INTRODUCTION
This policy refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
Belfield Homes is pleased to provide the following Privacy Notice:
PERSONAL DATA
Belfield uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which Belfield believes may be of interest to you and your business. In you making initial contact you consent to Belfield maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. Belfield also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Belfield will be acting on the instruction of its client, and will work hard to ensure that the client is fully GDPR compliant.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Belfield may from time to time use such information to identify its visitors.
Belfield may also collect statistics about the behavior of visitors to its website.
Belfield’s website uses cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Joomla.org and Google.com use cookies to help Belfield identify and track visitors and their website access preferences. Belfield website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Belfield’s website.
Any information Belfield holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
Belfield will only collect the information needed so that it can provide you with services. Belfield does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that Belfield has purchased from a third-party list broker.
LEGAL BASIS FOR PROCESSING ANY PERSONAL DATA
To meet Belfield’s contractual obligations to clients and to also respond to marketing enquiries.
LEGITIMATE INTERESTS PURSUED BY BELFIELD
To promote the services offered by Belfield and/or to market the services and/or products offered by Belfield.
CONSENT
Through agreeing to this privacy notice you are consenting to Belfield processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing contact@belfield-homes.co.uk or writing to us. See last section for full contact details.
DISCLOSURE
Belfield may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Belfield requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.
Belfield do not broker or pass on information gained from your engagement with it without your consent. However, Belfield may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. Belfield may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Belfield, its clients and customers and/or the wider community.
RETENTION POLICY
Belfield will process personal data during the duration of any contract and will continue to store only the personal data needed for five years after the contract has expired to meet any legal obligations. After five years any personal data not needed will be deleted.
DATA STORAGE
Belfield uses Microsoft’s cloud technology as well as cloud based technology from other IT Service suppliers for email, accounting and other data storage services. Additionally we store data on our own premises and in a secure shared backup facility in the UK. Whilst Microsoft have server centres around the world, our data is normally held and processed in the UK. However it is possible, particularly during service outages in the UK, that Microsoft may choose to process data in data centres outside the UK. As such Data may be held at least temporarily in other EEA countries and/or the USA using different (multiple) servers. The same is true of the other cloud based services we use. Where data may be held in the USA, to satisfy the requirements relating to the transfer of data from the EEA to the US, we ensure that our service providers have agreements in place with their hosting providers that use European Commission model contract clauses.
YOUR RIGHTS AS A DATA SUBJECT
At any point whilst Belfield is in possession of or processing your personal data, all data subjects have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.
In the event that Belfield refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
Belfield at your request can confirm what information it holds about you and how it is processed
YOU CAN REQUEST THE FOLLOWING INFORMATION:
Identity of and contact details for the person or organisation that has determined how and why to process your data.
Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for processing.
If the processing is based on the legitimate interests of Belfield or a third party such as one of its clients, information about those interests.
The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
How long the data will be stored.
Details of your rights to correct, erase, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority (Data Protection Regulator).
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data if it wasn’t collected directly from you.
Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
TO ACCESS WHAT PERSONAL DATA IS HELD, IDENTIFICATION WILL BE REQUIRED
Belfield will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Belfield is dissatisfied with the quality, further information may be sought before personal data can be released.
All requests should be made to contact@belfield-homes.co.uk or by phoning +44 020 852 1583 or by writing to us at the address further below.
COMPLAINTS
In the event that you wish to make a compliant about how your personal data is being processed by Belfield or its partners, you have the right to complain to Belfield’s Managing Director.
If you do not get a response within 30 days you can complain to the Data Protection Regulator.